Who is responsible for processing my personal data?

We are responsible for processing your personal data when you visit our website. If you have any questions about the processing of your personal data, you can reach us at the general mailing address or via email.
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Organization: Real Dutch Floor

Chamber of Commerce number: 16056484

Address: Hoogheuvel 118
Postal code: 5349 BA
Location: Oss
E-mail: info@realdutchfloor.com

What personal data are processed?

When you visit our website, we collect various personal data from you. Most of this personal data is provided by you, but we also collect certain information simply because you visit our website or fill in the fields on the website. This concerns the following personal data.

• First and last name
• Place of residence
• Age
• Gender
• Phone number and/or email address
• IP address
• Data about the user's activity on the website;
• Other data you actively provide.

For what purposes will my personal information be used?

We only use your information for the following purposes:

• Sending a newsletter;
• Finding a dealer in the area;
• Shipping and/or delivering products;
• Improving your Our website;
• Making direct contact via email, mail or phone;
• Creating an account
• Purposes for which you have specifically consented.

On what basis is this processing based?

We process your personal data on the basis of your consent (for example, if you give us permission to send you invitations for events or newsletters), the performance of the agreement (for example, when processing and sending a product or service ordered by you (on our website)), a legal obligation that may rest with us or on the basis of a legitimate interest (for example, to improve our website). For the latter basis, we not only look carefully at what that interest is, but we also make a trade-off between this interest and the privacy interests of those involved.

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In case you have given permission for the processing of your personal data, you can always withdraw your permission by sending us an e-mail (see contact information on our websiteit can be done via info@realdutchfloor.com). The withdrawal of consent does not affect the lawfulness of the processing up to the time of withdrawal.

Will my personal data be shared with third parties?

We share your personal data with other parties only when necessary for the performance of our work or when required by law. This could include software suppliers, carriers, dealers, or parties who manage our website and store the data. No data is sold to third parties.

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If we use third parties, we will make the necessary written agreements with them regarding the processing and security of your personal data.

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Will my personal data be transferred to countries outside the European Economic Area?

We try to process your personal data only within the European Economic Area (EEA) and by storing your data on a server in the EEA whenever possible. Sometimes this is not possible. In that case, we take the necessary organizational, technical and contractual measures to provide an adequate level of protection for the protection of your personal data.

How will my personal data be protected?

We take organizational and technical measures to protect your personal data against unauthorized access, loss and any form of unlawful processing. We periodically assess whether the existing measures are still appropriate or whether additional or different measures are necessary.

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How long will my data be kept?

We keep your personal data no longer than necessary for the purposes for which we use your personal data. Below is the retention period we use in case you no longer use our services.

• First and last name: 12 months
• Age: 12 months
• Gender: 12 months
• Phone number and/or e-mail address: 12 months
• IP address: 12 months
• Data about user activity on your website: 12 months unless there is a legal requirement that requires longer retention.

If you indicate that you no longer wish to receive (electronic) newsletters or invitations to events or products, you can also ask us to delete your data by sending an email to info@realdutchfloor.com. In that case we will remove your personal data.

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Automated decision-making

We do not make decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions that are made by computer programs or systems, without an employee of ours in between.

What are my privacy rights?

Based on the AVG, you have the right to inspect the personal data we collect and to correct personal data that contains factual inaccuracies. In addition, you may also submit requests to delete personal data, limit the processing of your personal data, and object to the processing of your personal data. Finally, again under certain circumstances, you have the right to transfer your personal data.

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If you wish to exercise these rights, please contact us at info@realdutchfloor.com.

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If you are not satisfied with how we process your personal data and we cannot work it out together, you can file a complaint with the: Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap

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What else is important?

This privacy statement does not apply to third-party websites that can be accessed through our website. We advise you to read the privacy and cookie statement of our website. Before using those websites.

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We may make changes to this privacy statement. We therefore advise you to consult this privacy statement regularly.